My order was marked delivered but it’s not here.Updated 2 months ago

We understand how frustrating that can be, and we’re here to help.

First, please check around your property and with neighbors or your building concierge—it’s not uncommon for packages to be tucked away or accepted on your behalf. If it’s still missing, email us at [email protected] with your order number. 

We’ll work with the carrier to investigate and ensure you’re taken care of.