What happens if my order is returned to sender?Updated 2 months ago

If your order is shipped back to us, it’s often due to one of the following: no adult (21+) available to sign, an incorrect address, refusal of delivery, use of a P.O. box, or the package not being picked up from a carrier location in time.

Once the order is returned, we’ll reach out to you to arrange a reshipment or discuss next steps. Please note, additional shipping fees may apply. If you believe your order may be returning to us, email us at [email protected]—we’re here to help get it resolved quickly.